Culturally Intelligent  organizations work from a “pro-human” perspective and are solution focused, leave tags to the side, are flexible in their positionalities and communicate with each member of the community at an individual level focusing on the aggregate qualities team members bring to the table. Every interaction and negotiation is managed consciously and with a clear intention and purpose -to have an organic culture that embraces every individual as a WHOLE.  Inclusiveness is a natural consequence of cultural intelligence.

In order to become Culturally intelligent, one must overcome a mind frame of tags and  duality where there is a good vs bad,  young vs old, external client vs internal client, male vs female, boss vs employee perception of human beings.  Understanding our belief systems and perceptions are  subjective and learning to manage them  is  key in developing and thriving in a Culture of diversity and multiculturalism.

    There are three stages in developing  Culturally Intelligent Organizations 

–         AWARENESS

• Becoming aware of our own cultural patterns, those of the organizations we work in and those of our interlocutors. 
• Recognizing how we position ourselves, detecting subtle biases that condition our behaviour and the impact we have in every interaction.
• Understanding perception is subjective, learning how to question our perception and focusing on self development.

Training programs are the starting point to create Awareness in big groups within an organization. 

IMPLEMENTATION

Putting into practice strategies that will improve Collaborative and intercultural leadership. At this stage our natural reactions are still triggered under stress but we now can choose to approach situations differently. At this stage, it is clear that we have the tools and are able to approach situations differently achieving better results. However, strategizing at this stage may still feel mechanical. Reviewing, discussing and practicing real life cases and role plays help us integrate new behavioural patterns.

Training & Coaching speed up the Implementation stage.

INTEGRATION AND FLOW

Integrating and flowing because Diversity has become second nature to us. We no longer perceive situations in dualistic terms – good/bad, young/old, man/woman, black/white but have a solution focused approach.

Integration & Flow through Coaching. 

Many companies are aware of the importance of promoting a strong culture but struggle with the gap they find between their current culture and their desired culture – incongruencies between what is said and how things really happen. In times of uncertainty, rapid change or stress, people tend to revert to  old habits if the new ones are not really and personally integrated within. 

This gap generates confusion and background noise. Cultural transformations occur when every single member of the team  identifies him/herself with the values and philosophy of the company and feels it natural to change his/her behaviour as to be part of something they truly believe in.

“Transformation occurs when the heart and mind are in line. It´s about connecting with the human side of the business”.